Barclays Bank Plc
Financial Ombudsman decision DRN5839127 Not upheld
Not upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
Thu Jul 30deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Interest and rates, Product mis-sold
In the Ombudsman’s words
Mr A says that this was irresponsible lending.Irresponsible lending
Mr and Mrs A are also unhappy that the interest rate did not reduce in line with the Bank of England and Barclays own base rates.Interest and rates
Mr and Mrs A complain that Barclays Bank PLC mis-sold them a mortgage with a mortgage current account.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5839127.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.