Nationwide Building Society

Financial Ombudsman decision DRN5805017 Upheld

Upheldoutcome, as published by the Ombudsman

£2,579redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Funds blocked or frozen, Credit file reporting

In the Ombudsman’s words

Nationwide froze Mr E’s sole account.Funds blocked or frozen

Arrange for Mr E’s credit file to be amended so that it reflects the operation of his account had the value of the cheques not been debited in February 2012.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5805017.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.