NRAM Limited

Financial Ombudsman decision DRN5753664 Upheld

Upheldoutcome, as published by the Ombudsman

£1,455redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Credit file reporting

In the Ombudsman’s words

Mr D complains that NRAM plc has held him liable for a loan that he says his ex-partner fraudulently applied for without his knowledgeUnauthorised transaction

remove any adverse data recorded in Mr D’s name with credit reference agenciesCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5753664.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.