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Amber Homeloans Limited
Financial Ombudsman decision DRN5657507 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Nov 21deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Product mis-sold
In the Ombudsman’s words
Amber Homeloans should refund arrears fees totalling £550Charges and fees
Mrs and Mr G complain that Amber Homeloans Limited mis-sold their mortgage.Product mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5657507.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.