Barclays Bank UK PLC

Financial Ombudsman decision DRN5612218 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Feb 25deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Barclaycard said it shouldn’t have continued to apply interest and charges to Miss C’s account after it fell into arrears in September 2015.Charges and fees

The letter confirmed a default had been recorded correctly and Barclaycard would not reinstate the account.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5612218.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.