Barclays Bank Plc
Financial Ombudsman decision DRN5529784 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Nov 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Product mis-sold
In the Ombudsman’s words
It moved the debt from a store card into the MRA in 2007 without her knowledge and applied charges. This was irresponsible lending.Irresponsible lending
Ms M complains that Barclays Bank Plc mis-sold a mortgage reserve account (an MRA) to her.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5529784.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.