Blemain Finance Limited

Financial Ombudsman decision DRN5506893 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Charges and fees, Interest and rates, Product mis-sold

In the Ombudsman’s words

Miss E had had difficulty in meeting her monthly repayments and didn't think Together gave her the right support or assistance.Treatment in financial difficulty

Miss E says the arrears fees are disproportionate to the work involved in the recovery of the arrears.Charges and fees

Miss E says her monthly contractual payment is less than the monthly interest despite the fact her account is now up to date with no arrears.Interest and rates

Miss E complains that Blemain Finance Limited trading as Together mis-sold a secured loan to herProduct mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5506893.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.