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PSA Finance UK Limited
Financial Ombudsman decision DRN5505679 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jul 01deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mrs K complains about the amount that she’s been charged by PSA Finance UK Limited, trading as Citroen Financial Services, for damage to a car that had been supplied to her under a hire purchase agreement.Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5505679.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.