Txtloan Limited

Financial Ombudsman decision DRN5472815 Not upheld

Not upheldoutcome, as published by the Ombudsman

£117redress stated in the decision

Tue Sep 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Also as it didn’t chase the debt during the delay it’s not fair that Mr P should have to pay interest and charges in that period.Charges and fees

Mr P complains about information Txtloan Limited has recorded on his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5472815.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.