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1st Stop Personal Loans Limited

Financial Ombudsman decision DRN5469205 Upheld

Upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Nov 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending

In the Ombudsman’s words

Mr U has complained that 1st Stop Personal Loans Limited (“1st Stop” or “the lender”) should not have agreed a guarantor loan for him in September 2013.Irresponsible lending

Rules cited

Consumer Credit Act 1974, Financial Services and Markets Act 2000

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5469205.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.