Santander UK Plc
Financial Ombudsman decision DRN5466025 Upheld
Upheldoutcome, as published by the Ombudsman
£270redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Credit file reporting
In the Ombudsman’s words
Refund all the continuous payment authority payments in dispute here.Unauthorised transaction
Remove adverse data for this account from Mr R’s credit reference fileCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5466025.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.