Barclays Bank Plc
Financial Ombudsman decision DRN5441064 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Jan 03deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Support for vulnerable customers
In the Ombudsman’s words
Mr J complains, with the help of his niece, that Barclays Bank Plc was irresponsible in giving him a loan for £15,000 on 25 January 2012.Irresponsible lending
Mr J’s niece said her uncle had an accident many years ago which resulted in a brain injury leaving him extremely vulnerable.Support for vulnerable customers
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5441064.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.