D M Association

Financial Ombudsman decision DRN5418670 Not upheld

Not upheldoutcome, as published by the Ombudsman

£1,900redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Product mis-sold

In the Ombudsman’s words

She also complains about the fees charged by DMA for its service.Charges and fees

Mrs H complains – through her representative - that D M Association (‘DMA’) mis-sold her a mortgage.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5418670.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.