PDL Finance Limited
Financial Ombudsman decision DRN5340402 Upheld
Upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Wed Dec 18deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
Mr B was unhappy with the incorrect entry on his credit fileCredit file reporting
the time taken by Mr Lender to respond to his complaint and to correct his credit fileComplaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5340402.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.