Firms ›
PDL Finance Limited
Legal entity: PDL Finance Limited
FCA register status: Authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.
Companies House 06738633, incorporated October 2008
462banking decisions
56.3%uphold rate
202not upheld
What this firm loses on
| Issue | Decisions | Upheld | Uphold rate |
|---|---|---|---|
| Irresponsible lending | 451 | 255 | 56.5% |
| Credit file reporting | 124 | 112 | 90.3% |
The official record
What the firm itself reports to the regulator, scoped to banking and credit complaints only. This is a different measure from the decisions above — it covers all complaints a firm received, not only those that reached an ombudsman. Firms report on periods set by the regulator, which are not always the calendar half-year the file was published under (shown below where they differ). No period-over-period change is calculated here — these are the reported figures only. See the scorecard for all three measures side by side.
| Source | Period | Upheld | Opened | Closed | New cases |
|---|---|---|---|---|---|
| FOS | 2025-H2 | 0.0% | — | — | 118 |
| FOS | 2023-H2 | 0.0% | — | — | 34 |
| FOS | 2023-H1 | 0.0% | — | — | 49 |
| FOS | 2021-H2 | 53.0% | — | — | 35 |
| FOS | 2021-H1 | 30.0% | — | — | 243 |
Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.