Ulster Bank Ltd

Financial Ombudsman decision DRN5323842 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Apr 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Product mis-sold

In the Ombudsman’s words

refund and pay the fees they paid for the U First accountCharges and fees

Miss and Miss E have complained that Ulster Bank Ltd (“Ulster”) mis-sold them a U First packaged bank account in December 2002.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5323842.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.