Barclays Bank Plc
Financial Ombudsman decision DRN5301008 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Nov 20deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
Mr G is unhappy Barclays Bank Plc, trading as Barclaycard, registered a default on his credit file in 2015.Credit file reporting
apologised for the poor service he received when looking into his complaint.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5301008.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.