Barclays Bank Plc
Financial Ombudsman decision DRN5249002 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Feb 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Miss M complains about the charges Barclays Bank UK PLC (Barclaycard) applied to her credit card account when she fell into financial difficulty.Treatment in financial difficulty
She also complains that Barclaycard did not offer her sufficient support and registered a default which she feels was unfair.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5249002.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.