Halifax Limited

Financial Ombudsman decision DRN5203303 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£427redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

refund arrears charges and litigations fees totalling £427 applied between 6 July 2012 and 18 July 2013Charges and fees

calculate and pay Mr and Mrs L interest at the prevailing mortgage rate on the individual fees and charges from the date each one was debited up to the date the mortgage was repaidInterest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5203303.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.