Firms › Gain Credit LLC ›

Gain Credit LLC

Financial Ombudsman decision DRN5079766 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

refund all late payment charges that Mr G paid on his running credit facility during January, February and 1 to 13 March 2018Charges and fees

remove any negative information about the running credit facility from Mr G’s credit file in January, February and 1 to 13 March 2018Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5079766.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.