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Hyundai Capital UK Limited
Financial Ombudsman decision DRN4995713 Upheld
Upheldoutcome, as published by the Ombudsman
£6,821redress stated in the decision
Mon Apr 03deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
Hyundai Capital amends Mr R’s credit record so that no default is shown in respect of that final payment.Credit file reporting
Mr R complains that a new car he bought with the help of a fixed sum loan from Hyundai Capital UK Limited (Hyundai Capital) was misrepresented to himProduct mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4995713.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.