MBNA Limited

Financial Ombudsman decision DRN4930237 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Oct 24deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Credit file reporting

In the Ombudsman’s words

Mr S has complained that MBNA Limited won’t remove a CIFAS loading that was applied after he disputed a withdrawal from his accountUnauthorised transaction

MBNA had registered his details with CIFAS, making it very difficult for him to obtain financial services.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4930237.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.