BankConductIndex

Firms › Barclays Bank Plc ›

Barclays Bank Plc

Financial Ombudsman decision DRN4905514 Upheld

Upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Dec 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

Barclays failed to assess that the loan was affordable past Mr K’s retirementIrresponsible lending
complain that the secured loan they took out with Barclays Bank Plc in 2006 was mis-sold to themProduct mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4905514.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.