Nationwide Building Society

Financial Ombudsman decision DRN4880332 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Sat Jun 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

Mr E also says that Clydesdale has made it difficult for him to change his mortgage to a better dealInterest and rates

Mr E and his ex-wife Mrs E are unhappy that Clydesdale Bank Plc has not removed Mrs E’s name from their joint mortgage.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4880332.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.