Clear View Finance Limited

Financial Ombudsman decision DRN4879694 Upheld

Upheldoutcome, as published by the Ombudsman

£250redress stated in the decision

Mon Oct 19deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Service failure

In the Ombudsman’s words

Clear View appears to have charged Ms D a substantial amount in feesCharges and fees

Clear View has done very little to reduce Ms D’s debts... It didn’t keep her up to date eitherService failure

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4879694.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.