Barclays Bank Plc
Financial Ombudsman decision DRN4873329 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Dec 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Mrs M fell in to financial difficulties at the end of 2013. In early 2014, Barclaycard agreed a formal repayment plan for 12 months.Treatment in financial difficulty
Barclaycard wrote to Mrs M in February 2015 to tell her it was going to report her account as in arrearsCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4873329.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.