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Cabot Credit Management Group Limited
Financial Ombudsman decision DRN4727477 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Oct 30deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
He says that he proved the debt was not his and found that linked addresses had been added to his credit file.Credit file reporting
He also says that the service he has received through the complaint process was not as it should have been.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4727477.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.