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NewDay Ltd

Financial Ombudsman decision DRN4671304 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Funds blocked or frozen, Interest and rates

In the Ombudsman’s words

Mr F was unhappy with the fact his card had been frozenFunds blocked or frozen
Mr F complains that NewDay Ltd withdrew a credit facility on his store card.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4671304.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.