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Tesco Personal Finance Limited

Financial Ombudsman decision DRN4661058 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Funds blocked or frozen, Identity checks and access

In the Ombudsman’s words

a block placed on the cardFunds blocked or frozen

would not disclose information about a transaction on her credit card to himIdentity checks and access

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4661058.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.