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BMW Financial Services(GB) Limited
Financial Ombudsman decision DRN4650759 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Aug 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
Mr D complains that BMW Financial Services(GB) Limited (“BMWFS”) has unfairly charged him for excess mileage under a hire purchase agreement.Charges and fees
He also said that BMWFS were reporting adverse information on his credit file for non-payment of the excess mileage charge and in all the circumstances this was unfair.Credit file reporting
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4650759.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.