Lloyds Bank PLC

Financial Ombudsman decision DRN4585167 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Credit file reporting

In the Ombudsman’s words

Fraudulent cheques were paid into an account in Mr C’s name at Lloyds in August 2008Unauthorised transaction

remove information about the default on the account from his credit recordCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4585167.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.