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Tesco Personal Finance Limited

Financial Ombudsman decision DRN4528475 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Dec 02deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Card dispute or chargeback

In the Ombudsman’s words

So I didn’t think that there was anything that should have prompted Tesco to refuse the transactions on the basis that they might amount to irresponsible lending.Irresponsible lending
Mr O complains that Tesco Personal Finance PLC allowed him to use his credit card for gambling transactionsCard dispute or chargeback

Rules cited

FCA DISP (Dispute Resolution)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4528475.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.