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Oakwood Homeloans Limited
Financial Ombudsman decision DRN4409758 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Apr 12deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr and Mrs H complain that Oakwood Homeloans Limited isn’t treating them fairly as the end of the term of their interest only mortgage approaches. In particular, they complain it refused an application they made to extend the term for eight years.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4409758.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.