BankConductIndex

Firms › Barclays Bank Plc ›

Barclays Bank Plc

Financial Ombudsman decision DRN4394939 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Nov 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold, Data and privacy

In the Ombudsman’s words

complains that Barclays Bank PLC (trading as Barclaycard) mis-sold him a payment break plan (“PBP”) in 2005 for his credit card.Product mis-sold
He also complains Barclays did not respond to his data subject access request.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4394939.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.