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Bank of Scotland Plc
Financial Ombudsman decision DRN4393415 Upheld
Upheldoutcome, as published by the Ombudsman
£75redress stated in the decision
Mon Dec 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr C complains that Bank of Scotland Plc treated him unfairly by continuing to renew and increase the overdraft facility on his business account.Irresponsible lending
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4393415.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.