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Eurosail-UK 2007-1NC PLC
Financial Ombudsman decision DRN4393037 Not upheld
Not upheldoutcome, as published by the Ombudsman
£125redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Payment delayed or failed
In the Ombudsman’s words
Eurosail has subsequently agreed to refund £125 of failed payment fees to Mr W’s loan accountCharges and fees
In October 2013, Eurosail tried to collect a direct debit on the incorrect payment date leading to Mr W being charged by his bank.Payment delayed or failed
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4393037.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.