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Eurosail-UK 2007-1NC PLC

Financial Ombudsman decision DRN4329013 Upheld

Upheldoutcome, as published by the Ombudsman
£2,365redress stated in the decision
Thu Jul 14deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Charges and fees

In the Ombudsman’s words

complain about the charges that Eurosail-UK-2007-1NC-PLC has applied to their secured loan account and the way arrears have been calculatedTreatment in financial difficulty
Mr and Mrs C complain about the charges that Eurosail-UK-2007-1NC-PLC has applied to their secured loan accountCharges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4329013.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.