Barclays Bank Plc
Financial Ombudsman decision DRN4305711 Upheld
Upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
Mon Jun 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Credit file reporting
In the Ombudsman’s words
Mr N complains Barclays Bank PLC didn’t explain the effect on his interest charges when it extended his loan or tell him that extra interest would be payable on amounts he paid late.Interest and rates
He wants the bank to amend the interest he owes as well as his credit file.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4305711.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.