TSB Bank plc

Financial Ombudsman decision DRN4293054 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Sat Nov 30deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Mr P complains about the charges levied on his account by TSB Bank plc.Charges and fees

He’d like TSB to refund the charges applied over the last six years and remove the default recorded on his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4293054.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.