Hitachi Capital (UK) Plc

Financial Ombudsman decision DRN4277742 Upheld

Upheldoutcome, as published by the Ombudsman

£5,469redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Product mis-sold

In the Ombudsman’s words

I order Hitachi Capital (UK) PLC to pay Mr U: - interest on £5,469.45 at an annual rate of 8% simple, for the period from 24 March 2009 to 25 August 2009;Interest and rates

Mr U, with the assistance of his partner, complains that he was misled by Hitachi Capital (UK) PLC about the terms of a credit agreement.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4277742.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.