Barclays Bank Plc
Financial Ombudsman decision DRN4242229 Upheld
Upheldoutcome, as published by the Ombudsman
£2,000redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Service failure
In the Ombudsman’s words
Mr Y complains that Barclays Bank Plc (the bank) ‘missold’ him two loans which it should have known he could not repay.Irresponsible lending
Barclays must also reduce the debt by £50 for service issues, as recommended by the adjudicator.Service failure
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4242229.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.