Barclays Bank Plc
Financial Ombudsman decision DRN4206215 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Jan 21deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Product mis-sold
In the Ombudsman’s words
I now turn to the interest rate that Barclays should use when working out how much money it should repay to Mr S.Interest and rates
Mr S has complained that Barclays Bank plc (“Barclays”) mis-sold him a Current Account Plus packaged bank account in 2011.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4206215.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.