Lloyds TSB Bank Plc
Financial Ombudsman decision DRN4190439 Not upheld
Not upheldoutcome, as published by the Ombudsman
£1,000redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Credit file reporting
In the Ombudsman’s words
Mr M complains that Lloyds TSB Bank Plc has made him liable for transactions he did not carry out.Unauthorised transaction
He also complains that Lloyds TSB has recorded adverse information about him and that this is stopping him opening an account elsewhere.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4190439.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.