Santander UK Plc
Financial Ombudsman decision DRN4003349 Not upheld
Not upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Tue Mar 14deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
Santander agrees it made a mistake when it failed to transfer that debt to Mr B’s new account and instead gave the new account an overdraft limit of £2,600.Charges and fees
Mr B complains that Santander UK Plc has wrongly entered a default on his credit file.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4003349.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.