Uncle Buck Finance LLP

Financial Ombudsman decision DRN3973113 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Jul 26deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Credit file reporting

In the Ombudsman’s words

Mr T says Uncle Buck treated him unfairly by not agreeing to reduce the amount of interest payable on the loan.Treatment in financial difficulty

I’ve seen that Uncle Buck issued a default notice on 2 January 2019 and that a default is recorded on Mr T’s credit file as of 28 January 2019.Credit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook), UK GDPR / Data Protection Act 2018

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3973113.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.