Lloyds Bank PLC

Financial Ombudsman decision DRN3926198 Not upheld

Not upheldoutcome, as published by the Ombudsman

£59redress stated in the decision

Sat Dec 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Credit file reporting

In the Ombudsman’s words

Miss A complains that Lloyds Bank PLC has allowed her ex-partner to take out a loan in her nameUnauthorised transaction

I can see that in any event this loan is no longer being recorded on Miss A’s credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3926198.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.