Clydesdale Bank Plc
Financial Ombudsman decision DRN3905100 Upheld
Upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
Mr and Mrs M complain that Clydesdale Bank PLC has unfairly registered a default against their credit filesCredit file reporting
Clydesdale has offered to pay Mr and Mrs M £200 to recognise the time it has taken to address this complaint and for their inconvenienceComplaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3905100.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.