Paragon Finance Plc
Financial Ombudsman decision DRN3810225 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Sun Sep 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Charges and fees
In the Ombudsman’s words
F told us it considered the debt was made irresponsibly - as adequate checks had not been carried out.Irresponsible lending
And she further complains that unfair charges have been applied.Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3810225.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.