Barclays Bank Plc
Financial Ombudsman decision DRN3810184 Not upheld
Not upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Mon Jan 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Service failure
In the Ombudsman’s words
He’d like Barclays to remove the information from his credit file.Credit file reporting
Mr A complains that Barclays Bank PLC (trading as Barclaycard) didn’t act on his instruction to increase his monthly credit card repayments.Service failure
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3810184.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.