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Barclays Bank UK PLC
Financial Ombudsman decision DRN3804540 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Oct 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Product mis-sold
In the Ombudsman’s words
They are also unhappy with the amount they have been charged for a valuation of their property.Charges and fees
Mr and Mrs W have complained that Barclays Bank UK PLC mis-sold them a shared appreciation mortgage in 1998.Product mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3804540.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.